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How can I place an order at Big Click Store?
Ordering from Big Click Store is easy. Simply browse our website, select the items you want, add them to your cart, and proceed to checkout. Follow the on-screen instructions to complete your purchase.
Can I track my order?
Yes, you can track your order by using the tracking number provided in your shipping confirmation email. You can also log in to your Big Click Store account to check the status of your order.
What payment methods do you accept?
We offer various payment methods tailored to our valued customers, including cash on delivery (COD) and secure online payment options such as credit/debit cards and digital wallets.
What is your shipping policy?
The delivery time may vary depending on your location within UAE. Typically, orders are delivered within 1 to 3 business days. You can find more information about shipping times and costs on our Shipping policy page.
Do you offer international shipping from UAE?
Currently, we primarily serve customers within UAE and offer shipping within the country. We do not offer international shipping outside UAE.
What is your return policy?
We want to ensure your satisfaction with your purchase. Please refer to our Returns & Exchanges policy for detailed information on how to initiate a return or exchange.
Authorized Reseller
Yes, we Big Click Store are the authorized reseller for multiple brands. we are committed to offering high-quality products. We carefully curate our collections to ensure that each item meets our standards for craftsmanship and design. Customer satisfaction is our top priority.
How can I stay updated on new arrivals and promotions?
To stay in the loop about new arrivals, promotions, and exclusive offers, be sure to subscribe to our newsletter. You can also follow us on social media for the latest updates and style inspiration.
How can I contact customer support for assistance or inquiries?
Our dedicated customer support team is ready to assist you. Feel free to reach out to us through our Live Chat, and we will promptly address any questions or concerns you may have.